Discs with TrueHD should always have an AC3 compatibility track), you would have to convert the audio outside of Plex, and then bring it into the original file with something like MKVToolNix. If the media doesn't already have a "compatibility" audio track (e.g. Plex plays HDR on some files, wants to convert on others. You can either merge them together with something like MKVToolNix, or follow Plex's instructions for naming movies split across multiple files. r/Plex's Moronic Mondays' No Stupid Questions Thread.
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